Working Conditions of Computing Professionals

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Computer programmers generally work in offices in comfortable surroundings. Many programmers may work long hours or weekends, to meet deadlines or fix critical problems that occur during off hours. Given the technology available, telecommuting is becoming common for a wide range of computer professionals-including computer programmers. As computer networks expand, more programmers are able to connect to a customer's computer system remotely to make corrections or fix problems, using modems, e-mail, and the Internet.

Like other workers who spend long periods of time in front of a computer terminal typing at a keyboard, programmers are susceptible to eyestrain, back discomfort, and hand and wrist problems, such as carpal tunnel syndrome.

Computer software engineers normally work in well-lighted and comfortable offices or computer laboratories in which computer equipment is located. Most software engineers work at least 40 hours a week; however, due to the project-oriented nature of the work, they also may have to work evenings or weekends to meet deadlines or solve unexpected technical problems. And like other workers who sit for hours at a computer typing on a keyboard, software engineers are susceptible to eyestrain, back discomfort, and hand and wrist problems such as carpal tunnel syndrome.

Many computer software engineers interact with customers and coworkers as they strive to improve software for users. Those employed by software vendors and consulting firms, for example, spend much of their time away from their offices, frequently traveling overnight, to meet with customers. They call on customers in businesses ranging from manufacturing plants to financial institutions.

As networks expand, software engineers may be able to use modems, laptops, e-mail, and the Internet to provide more technical support and other services from their main office, connecting to a customer's computer remotely to identify and correct developing problems.

Computer support specialists and systems administrators normally work in well lit, comfortable offices or computer laboratories. They usually work about 40 hours a week, but that may include evening or weekend work if the employer requires computer support over extended hours. Overtime may be necessary when unexpected technical problems arise. Like other workers who type on a keyboard for long periods, computer support specialists and systems administrators are susceptible to eyestrain, back discomfort, and hand and wrist problems such as carpal tunnel syndrome.

Due to the heavy emphasis on helping all types of computer users, computer support specialists and systems administrators constantly interact with customers and fellow employees as they answer questions and give valuable advice. Those who work as consultants are away from their offices much of the time, sometimes spending months working in a client's office.

As computer networks expand, more computer support specialists and systems administrators may be able to connect to a customer's computer remotely using modems, laptops, e-mail, and the Internet to provide technical support to computer users. This capability would reduce or eliminate travel to the customer's workplace. Systems administrators also can administer and configure networks and servers remotely, though it not as common as with computer support specialists.

Systems analysts, computer scientists, and database administrators normally work in offices or laboratories in comfortable surroundings. They usually work about 40 hours a week-the same as many other professional or office workers. However, evening or weekend work may be necessary to meet deadlines or solve specific problems. Given the technology available today, telecommuting is common for computer professionals. As networks expand, more work can be done from remote locations using modems, laptops, electronic mail, and the Internet.

Like other workers who spend long periods in front of a computer terminal typing on a keyboard, they are susceptible to eye strain, back discomfort, and hand and wrist problems such as carpal tunnel syndrome or cumulative trauma disorder.